Competitive Intelligence by Larry Kahaner

Preface: Being a Hero and Not a Bum

PART ONE: WHAT IS COMPETITIVE INTELLIGENCE?

Chapter 1 -The Rise of Competitive Intelligence

Chapter 2 - What Competitive Intelligence Can do For Your Company: Information vs. Information

Chapter 3 - Why Most Managers Are Still Stuck In The Information Age

PART TWO: REAL WORLD COMPETITIVE INTELLIGENCE

Chapter 4 - The Intelligence Cycle

Chapter 5 - Planning and Direction

Chapter 6 - Collection

Chapter 7 - Analysis

Chapter 8 - Dissemination

Chapter 9 - Mergers and Acquisitions

Chapter 10- Benchmarking and Competitive Intelligence

Chapter 11- How The Japanese Perform Competitive Intelligence

Chapter 12- Competitive Intelligence in Other Countries

Chapter 13- Building a Competitive Intelligence System

PART THREE: ISSUES, OPPORTUNITIES AND THE FUTURE

Chapter 14 - Justifying the Cost of Competitive Intelligence.

Chapter 15 - Using Competitive Intelligence in the European Union

Chapter 16- Ethics

Chapter 17 - The New Gatekeepers

Chapter 18 - Why the Government Must Get Involved in Competitive Intelligence

Chapter 19 - Competitive Intelligence - The Next Generation

Glossary of Competitive Intelligence

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